1. Digital Products and Services
For digital products (such as eBooks, courses, downloadable templates, etc.) sold on our website:
Refund Eligibility: We offer a 14-day refund policy on digital products. If you are not satisfied with your purchase, you can request a refund within 14 days from the date of purchase. The refund will be processed after reviewing the reason for the refund request.
Conditions: Refunds are only available if you have not downloaded or accessed the digital product. If you have accessed or downloaded the product, refunds will not be granted.
How to Request a Refund: To request a refund, please contact us at support@mohankhant.com with your order number and a brief explanation of why you are requesting a refund.
2. Online Courses and Memberships
For online courses and memberships:
Refund Eligibility: If you are not satisfied with the course or membership, you can request a refund within 14 days of purchase.
Conditions: We reserve the right to review the reason for the refund request and deny it if the course content has been consumed significantly or downloaded.
How to Request a Refund: To request a refund, please contact us at support@mohankhant.com with your course/membership details and reason for the refund.
3. Physical Products
If we sell any physical products (such as books, merchandise, etc.):
Refund Eligibility: Physical products can be returned within 30 days of purchase. The product must be in its original condition, unopened, and unused.
Conditions: You are responsible for the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance.
How to Request a Return: To initiate a return, please contact us at support@mohankhant.com with your order number and reason for the return.
4. Exceptions and Non-Refundable Items
Certain items are non-refundable, such as:
Customized or personalized services.
Items purchased on sale or at a discount.
Downloadable software products once they have been accessed.
5. Processing Your Refund
Refunds will be processed within 7-10 business days after your request is approved. The refund will be credited to your original payment method. Please note that it may take additional time for the refund to appear in your account depending on your bank or credit card provider
6. Contact Us
If you have any questions about our Refund and Return Policy, please contact us at support@mohankhant.com
+91 99136-66607
